Terms & Conditions
Last Updated: 16-11-2025
Welcome to our website. By using this website, placing an order, or accessing any of our services, you agree to follow and be bound by these Terms & Conditions. Please read them carefully before using our website.
1. Introduction
These Terms & Conditions govern your use of our website, products, and services. By accessing this website, you confirm that you are at least 18 years old and legally capable of entering into a binding agreement.
If you do not agree with these terms, please do not use our website.
2. Use of the Website
You agree to use the website only for:
Lawful purposes
Making legitimate orders
Providing accurate and complete information
Not engaging in any harmful or fraudulent activity
You must not attempt:
Unauthorized access
Server attacks
Data scraping
Misuse of website features
3. Products & Services
We strive to ensure product descriptions, images, pricing, and availability are accurate. However:
Variations may occur due to lighting, display settings, or material differences
Prices and availability can change anytime without notice
Customized or personalized items may differ slightly from mockups shown online
4. Orders & Payments
When you place an order:
You agree that all information provided is accurate
You authorize us (and our payment partners) to charge your selected payment method
Orders may be cancelled if payment is not completed, information is incorrect, or suspected fraud is detected
We use trusted third-party payment gateways such as:
Razorpay
Your payment information is not stored on our servers.
5. Shipping & Delivery
Shipping times are approximate and may vary due to location, courier delays, weather, or technical issues.
We are not responsible for delays caused by courier companies or incorrect shipping details provided by the customer.
Delivery charges (if applicable) will be displayed at checkout.
6. Custom Orders & File Uploads
For customization-based products or orders:
All files, texts, and inputs provided by the customer must be lawful and free from copyright issues.
We are not responsible for any copyright infringement caused by customer-submitted content.
Once customization work has started, modification requests may not be accepted.
Custom or personalized items are non-refundable as they are made specifically for you.
7. Returns, Refunds & Cancellations
Our return and refund policy is as follows:
Returns or exchanges are accepted only in cases of defective, damaged, or incorrect products delivered.
The customer must notify us within 7 days with proper photos/videos as evidence.
Customized or personalized items cannot be returned or refunded, unless a manufacturing defect is proven.
Refunds (if applicable) will be processed to the original payment method within 7–10 working days.
Note: Courier charges for returns may be borne by the customer unless the mistake is on our end.
8. Intellectual Property
All content on this website, including:
Text
Images
Graphics
Logos
Videos
Website design
Above are the property of the website owner and protected under copyright laws.
Copying, reproducing, or distributing our content without written permission is strictly prohibited.
9. Limitation of Liability
We are not liable for:
Losses caused by incorrect customer details
Delays by courier or third-party service providers
Misuse of products by customers
Any indirect, special, or consequential damages
Our liability is limited only to the value of the product purchased.
10. Third-Party Links
Our website may contain external links. We do not control or endorse the content, privacy policies, or practices of any third-party website.
11. Privacy Policy
Your use of this website is also governed by our Privacy Policy. Please review it for information on how we collect and use your personal data.
12. Changes to Terms & Conditions
We may update these Terms & Conditions at any time. Changes will be posted on this page with the updated date. Your continued use of the website means you accept these changes.
13. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
Email: prismaticpour@gmail.com
Phone: 95605 04316
Website: https://canvasbypriya.in/