Last Updated: 16-11-2025
Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make a purchase, contact us, or interact with our services.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
When you submit forms or place an order, we may collect:
-
Name
-
Email address
-
Phone number
-
Billing and shipping address
-
Payment details (processed securely by third-party payment gateways)
-
Customization messages or uploaded files (if applicable)
1.2 Automatically Collected Data
When you visit our website, we may automatically collect:
-
IP address
-
Browser type and version
-
Device information
-
Pages visited and time spent
-
Cookies and tracking data
1.3 Uploaded Files or Inputs
If our website allows file uploads, customization text, or form inputs, those are stored securely and used only for order processing or service delivery.
2. How We Use Your Information
We use your information for the following purposes:
-
To process and deliver orders
-
To send confirmation emails, updates, or support messages
-
To personalize your experience
-
To improve our website and services
-
To provide customer support
-
To prevent fraud or misuse
-
To comply with legal obligations
We do not sell or trade your personal information to third parties.
3. Cookies and Tracking Technologies
We use cookies to:
-
Improve website performance
-
Remember your preferences
-
Analyze visitor data
-
Provide a smooth shopping experience
You can disable cookies in your browser settings, but some features may not work properly.
4. Payment Processing
All payments are processed through secure third-party payment gateways such as:
-
Razorpay
We do not store or have access to your full payment details such as card numbers.
5. How We Share Your Information
We may share data with trusted service providers only to complete your order or improve services, such as:
-
Delivery partners
-
Payment processors
-
Hosting providers
-
Analytics tools (like Google Analytics)
These partners are required to keep your data secure and use it only for service-related tasks.
6. Data Security
We take appropriate security measures to protect your information, including:
-
SSL encryption
-
Secure hosting servers
-
Limited access to personal data
-
Regular security reviews
However, no online platform can guarantee 100% security.
7. Your Rights
Depending on your location, you may have the right to:
-
Access your data
-
Correct or update information
-
Request deletion of your data
-
Withdraw consent
-
Request a copy of your stored information
To exercise these rights, contact us at prismaticpour@gmail.com.
8. Data Retention
We retain your information only as long as necessary for:
-
Order fulfillment
-
Legal requirements
-
Accounting and reporting obligations
After this period, your data is securely deleted.
9. Third-Party Links
Our website may contain external links. We are not responsible for the content or privacy practices of third-party websites.
10. Updates to This Privacy Policy
We may update this policy from time to time. Changes will be posted on this page with the updated date.
11. Contact Us
If you have questions about this Privacy Policy or want to request data access/removal, contact us:
Email: prismaticpour@gmail.com
Phone: 95605 04316
Website: canvasbypriya.in