Last Updated: 15.03.2025

These Terms of Service (“Terms”) govern your use of our website, prismaticpour.com (the “Site”), and our products and services. By accessing or using our Site, you agree to comply with and be bound by these Terms. If you do not agree, please refrain from using our services.

1. General Terms

• By using this website, you confirm that you are at least 18 years old or have parental permission.
• We reserve the right to modify, update, or discontinue our services at any time without prior notice.
• Your continued use of the Site after any changes constitutes acceptance of the revised Terms.

2. Products & Orders

• All products are handcrafted resin art pieces, and slight variations in color, design, and texture may occur.
• Orders are processed on a first-come, first-served basis and are subject to availability.
• We reserve the right to refuse or cancel any order at our discretion.
• Prices are subject to change without prior notice.

3. Payment & Billing

• We accept payments through secure payment gateways.
• You agree to provide accurate and complete billing information.
• If payment is declined, your order will not be processed.

4. Shipping & Delivery

• We offer domestic and international shipping. Shipping costs and delivery timelines vary based on location.
• We are not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.
• Any damage during transit must be reported within 48 hours of receiving the product.

5. Returns & Refunds

• Due to the handmade nature of our products, we do not accept returns or exchanges unless the item is defective or damaged.
• Refunds (if applicable) will be processed based on our refund policy.

6. Intellectual Property

• All content, images, designs, and text on this website are the property of Prismatic Pour and may not be used or reproduced without permission.

7. Limitation of Liability

• We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or services.

8. Governing Law

• These Terms shall be governed by and interpreted in accordance with the laws of [Your Country/State].

9. Contact Information

For any questions regarding these Terms, please contact us at:
Email : guptapriya0109@gmail.com
Phone : +919560504316
Address : A1-1501 Saviour park Mohan nagar Ghaziabad Uttar Pradesh